Privacy Policy
Last updated: April 11, 2026
Purpose of This Privacy Policy
This Privacy Policy explains how Digitalli (“Digitalli”, “we”, “us”, or “our”) collects, uses, and processes your personal data when you interact with our website, platforms, products, and services.
Digitalli operates as a brand technology and merchandising infrastructure company, helping businesses create, manage, and deliver branded assets from digital assets to physical merchandise.
This policy should be read alongside any other notices we may provide when collecting or processing your data. It supplements those notices and does not override them.
Digitalli is the data controller responsible for your personal data under the Nigeria Data Protection Regulation (NDPR).
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or technology.
- Updates will be posted on this page
- Where necessary, we will notify you via email or on our platform
- Continued use of our services means you accept the updated policy
We encourage you to review this page periodically.
Data We Collect
We collect personal data directly from you when you:
- Place orders for branded merchandise or services
- Request quotes or proposals
- Interact with our team (email, chat, phone)
- Use our website or digital tools
- Subscribe to updates, newsletters, or campaigns
- Participate in campaigns, activations, or events
Types of Data We Collect
- Identity Data: Name, company name, job title
- Contact Data: Email address, phone number, delivery address
- Transaction Data: Order details, purchase history, delivery details
- Financial Data: Payment details (processed securely via third-party providers)
- Technical Data: IP address, browser type, device data, usage patterns
- Profile Data: Preferences, feedback, campaign responses
- Marketing & Communication Data: Preferences for receiving marketing and updates
How We Use Your Data
We use your data to:
- Deliver products and services (merchandise, branding, campaigns)
- Process orders and manage logistics
- Communicate with you (updates, support, delivery status)
- Improve our platform, tools, and customer experience
- Personalise your experience and recommendations
- Run campaigns, promotions, and brand activations
- Ensure platform security and prevent fraud
- Comply with legal and regulatory obligations
We only use your data where:
- You have given consent
- It is necessary to fulfil a contract
- It is required by law
- It is in our legitimate business interest (without overriding your rights)
How We Collect Your Data
We collect data through:
- Forms on our website
- Order and checkout processes
- Direct communication (email, phone, WhatsApp, chat)
- Cookies and tracking technologies
- Third-party integrations (e.g., payment processors, analytics tools)
Cookies & Tracking Technologies
We use cookies to:
- Improve website performance
- Understand user behaviour
- Personalise your experience
- Support marketing and analytics
You can disable cookies in your browser settings, but some features may not function properly.
Sharing Your Data
We do not sell your personal data.
We may share your data with trusted third parties who help us operate our business, including:
- Manufacturing and production partners
- Logistics and delivery providers
- Payment processors
- Marketing and analytics tools
We may also disclose your data where required:
- By law or regulation
- To protect rights, property, or safety
- To prevent fraud or illegal activity
All third parties are required to keep your data secure and confidential.
Data Security
We implement appropriate technical and organisational measures to protect your data from:
- Unauthorized access
- Loss or misuse
- Alteration or disclosure
Access to your data is limited to authorised personnel and partners on a need-to-know basis.
Data Retention
We retain your personal data only for as long as necessary to:
- Fulfil the purpose it was collected for
- Meet legal, tax, and regulatory requirements
- Resolve disputes or enforce agreements
Marketing data is retained until you opt out.
Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Request transfer of your data
- Withdraw consent at any time
To exercise any of these rights, contact us using the details below.
Third-Party Links
Our website may contain links to third-party platforms.
We are not responsible for their privacy practices and encourage you to review their policies.
Payment Processing
All payments are processed through secure third-party providers.
Digitalli does not store your card details.
Changes in Purpose
We will only use your data for the purpose it was collected unless:
- The new purpose is compatible
- Or you provide consent
Contact Us
If you have any questions about this Privacy Policy or your data, contact:
Digitalli Data Protection Officer (DPO)